Customer evaluation Balnea Grand
Spa Hotel Balnea Grand
| Does a price category of restaurant respond to a quality of offered services? |
Zodpovedala, ale sortiment jedál bol užší niektoré jedlá neboli priebežne dopĺňané.
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| Location and surroudings | |
| Atmosphere and equipment of a restaurant | |
| I consider accommodation facility suitable for |
visitors looking for a quiet environment
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| Quality and availability of information services | |
| Restaurant staff | |
| Quality of meals | |
| Behaviour and willingness of staff at accommodation facility | |
| Is a room equipment in compliance with a given standard of accommodation facility? |
No
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| A range of choice of drinks and meals | |
| Equipment of dayrooms | |
| Timetable of meals (breakfast, lunch, dinner) | |
| Availability and quality of relaxation and balneal services in a given stay | |
| Suggestions for improving restaurant services |
Stravovanie formou švédskych stolov sa uskutočňuje v dvoch turnusoch. Z toho dôvodu je časová rezerva medzi raňajkami a obedom v prvom turnuse príliš krátka.
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| Timetable of relaxation and balneal services in a given stay | |
| Willingness and behaviour of staff providing relaxation and balneal services in a given stay | |
| Do you recommend a stay in this accommodation? |
No
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| Suggestions for improving accommodation facility |
V tomto kúpeľnom zariadení som už v minulosti bol. V porovnaní so súčasným stavom nastal výrazný posun - bohužiaľ k horšiemu. Vybavenie apartmánu nezodpovedá štandardu v podobných zariadeniach. Opotrebovaná sedačka, nedostatky hygienického charakteru (prach, nečistota a nízka úroveň upratovania izby). Neúmerné skracovanie doby poskytovaných masáží. Značná redukcia druhov jedál pri stravovaní formou švédskych stolov.
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