Customer evaluation Parkhotel Richmond
Parkhotel Richmond****
| Does a price category of restaurant respond to a quality of offered services? |
Yes
|
| Location and surroudings | |
| I consider accommodation facility suitable for |
less demanding visitors
|
| Atmosphere and equipment of a restaurant | |
| Quality and availability of information services | |
| Restaurant staff | |
| Quality of meals | |
| Behaviour and willingness of staff at accommodation facility | |
| Is a room equipment in compliance with a given standard of accommodation facility? |
No
|
| A range of choice of drinks and meals | |
| Timetable of meals (breakfast, lunch, dinner) | |
| Equipment of dayrooms | |
| Availability and quality of relaxation and balneal services in a given stay | |
| Timetable of relaxation and balneal services in a given stay | |
| Willingness and behaviour of staff providing relaxation and balneal services in a given stay | |
| Do you recommend a stay in this accommodation? |
No
|
| Suggestions for improving accommodation facility |
The first of all city is the best very nice, but customer services in resort in minus. Hotel is only based on Russian customer. Services tried to parties your husband. We closed 3 days before resons anti customer care not only we but also our parents. So from relaxos side i had fully care but in hotel zero. I could not recommended hotel.
The reasons
Not customer services in English
Women from kitchen try to catch up men (not ptofessional services) and date up him
To pay extra fir bikes before not talking
Customer services in doctor procedures not good
I think the place wonderfully but services very poor
Rgs
|
Parkhotel Richmond****
Slovenská 567/3
Karlovy Vary 360 01
Czech Republic
Reservations by phone +421 2 3225 2328