Customer evaluation Esplanade Ensana Health Spa Hotel
Esplanade Ensana Health Spa Hotel****
| Does a price category of restaurant respond to a quality of offered services? |
No
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| Location and surroudings | |
| Atmosphere and equipment of a restaurant | |
| I consider accommodation facility suitable for |
more demanding visitors
|
| Quality and availability of information services | |
| Restaurant staff | |
| Quality of meals | |
| Behaviour and willingness of staff at accommodation facility | |
| Is a room equipment in compliance with a given standard of accommodation facility? |
No
|
| A range of choice of drinks and meals | |
| Equipment of dayrooms | |
| Timetable of meals (breakfast, lunch, dinner) | |
| Availability and quality of relaxation and balneal services in a given stay | |
| Suggestions for improving restaurant services |
Chýba all inklusive, t.j. aj včítane alkoholu aj počas Silvestrovskej noci ako tomu bolo pre 2 rokmi. Už minulý rok ste šetrili, neadekvátne. A dať za flašku bieleho vína 18 € je nehorázne.To nedajú ani v najlepšej reštaurácii
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| Timetable of relaxation and balneal services in a given stay | |
| Willingness and behaviour of staff providing relaxation and balneal services in a given stay | |
| Do you recommend a stay in this accommodation? |
No
|
| Suggestions for improving accommodation facility |
Totálne zhoršená kvalita a čas procedúr.
Na silvestrovský pobyt (4 noci) sme si nemohli dať 4 procedúry (bahno, perličkový kúpel,masáž) ale len zrkadlisko! Katastofa!
Tešili sme sa,že tieto procedúry budú automatické, žiaľ nedali sa ani dokúpiť.
Okrem toho čo sú to za otrasné zmen oproti minulosti? Procedúry sa konajú len do 14:30 a na Silvestra Nový rok vôbec! Dlhé roky nazad to bolo možné. Chodíme sem cez Silvestra už najmenej 5 rokov a s takýmto manažovaním nie sme spokojní. Manželka aj ja silne zvážime pobyt v budúcnosti.
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Esplanade Ensana Health Spa Hotel****
Kúpelný ostrov
Piešťany 92129
Slovakia
Reservations by phone +421 2 3225 2328