Customer evaluation Horizont
Wellness Hotel Horizont****
| Location and surroudings | |
| Does a price category of restaurant respond to a quality of offered services? |
Yes
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| Atmosphere and equipment of a restaurant | |
| I consider accommodation facility suitable for |
less demanding visitors
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| Restaurant staff | |
| Quality and availability of information services | |
| Quality of meals | |
| Behaviour and willingness of staff at accommodation facility | |
| Is a room equipment in compliance with a given standard of accommodation facility? |
No
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| A range of choice of drinks and meals | |
| Timetable of meals (breakfast, lunch, dinner) | |
| Equipment of dayrooms | |
| Suggestions for improving restaurant services |
Vadil mi system rezervacie stola. Clovek nemal sukromie pri stole. Je to zvlastne, ked sa tlacite styria ludia pri stole a dalsie su prazdne, no rezervovane. Nie kazdemu je prijemne sediet s cudzimi ludmi pri veceri, zvlast, ked sa chcete v pokoji s partnerom porozpravat.
Niektore jedla - kolienka a perkelt, zakusky su ako z komunizmu. Taktiez zariadenie, vidiet, ze majitel nechce investovat do zariadenia.
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| Availability and quality of relaxation and balneal services in a given stay | |
| Timetable of relaxation and balneal services in a given stay | |
| Willingness and behaviour of staff providing relaxation and balneal services in a given stay | |
| Do you recommend a stay in this accommodation? |
No
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| Suggestions for improving accommodation facility |
Relax centrum by mal byt otvoreny dlhsie, napriklad do 22.00 tak ako je to u inych hotelov. Urcite je potrebne zmenit "zasadaci poriadok" v restauracii. Je neprijemne, ked maju vedla seba sediet ubytovani, ktori sa nepoznaju, ked dalsie stoly su prazdne, pretoze su rezervovane pre inych ubytovanych, ktori uz aj najedli. I v pripade, ze je vela ludi v hoteli, kapacita restauracie staci, ludia sa predsa striedaju, nechodia vsetci na 19.00 na veceru. Zazila som takyto system prvykrat a je teda velmi nevydareny.
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Wellness Hotel Horizont****
Stará Lesná 179
Stará Lesná 059 60
Slovakia
Reservations by phone +421 2 3225 2328