Customer evaluation Horizont
Wellness Hotel Horizont****
| Location and surroudings | |
| Does a price category of restaurant respond to a quality of offered services? |
No
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| Atmosphere and equipment of a restaurant | |
| I consider accommodation facility suitable for |
less demanding visitors
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| Restaurant staff | |
| Quality and availability of information services | |
| Quality of meals | |
| Behaviour and willingness of staff at accommodation facility | |
| Is a room equipment in compliance with a given standard of accommodation facility? |
No
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| A range of choice of drinks and meals | |
| Timetable of meals (breakfast, lunch, dinner) | |
| Equipment of dayrooms | |
| Suggestions for improving restaurant services |
vecer jednoznacne musia byt k dispozicii aj po 20.00 nakolko k pobytu sa dava aj vstup do aquacity poprad, kde su ludia zvacsia az do lasershow, ktora zacina 20.30 a automaticky nestihaju veceru. Tak ako to bolo v nasom pripade.
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| Availability and quality of relaxation and balneal services in a given stay | |
| Timetable of relaxation and balneal services in a given stay | |
| Willingness and behaviour of staff providing relaxation and balneal services in a given stay | |
| Do you recommend a stay in this accommodation? |
No
|
| Suggestions for improving accommodation facility |
Personal nam stale prizvukoval,ze, ak chceme pouzit saunu a virivku, musime to dat vediet na recepcii. Dna 25.10.2012, kedy otvoracia doba relax centra bola od 16-20 hod. sme poziadali o 19.00 zamestnankynu, aby nam pustila saunu. Bohuzial to nebolo mozne (dovod sme nevypatrali, aj ked sme chceli) a navyse vo virivke nebola voda, takze sa neda povedat, ze sa tu jednalo o wellness pobyt.
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Wellness Hotel Horizont****
Stará Lesná 179
Stará Lesná 059 60
Slovakia
Reservations by phone +421 2 3225 2328