Customer evaluation Veritas
Spa house Veritas
| Does a price category of restaurant respond to a quality of offered services? |
Yes
|
| Location and surroudings | |
| Atmosphere and equipment of a restaurant | |
| I consider accommodation facility suitable for |
visitors looking for a quiet environment
nie počas rekonštrukcie
|
| Restaurant staff | |
| Quality and availability of information services | |
| Behaviour and willingness of staff at accommodation facility | |
| Quality of meals | |
| Is a room equipment in compliance with a given standard of accommodation facility? |
na sprchovacom kúte by mohla byť presklená stena alebo záves
|
| A range of choice of drinks and meals | |
| Timetable of meals (breakfast, lunch, dinner) | |
| Equipment of dayrooms | |
| Availability and quality of relaxation and balneal services in a given stay | |
| Suggestions for improving restaurant services |
viď predchádzajúcu časť
|
| Timetable of relaxation and balneal services in a given stay | |
| Willingness and behaviour of staff providing relaxation and balneal services in a given stay | |
| Do you recommend a stay in this accommodation? |
Yes
|
| Suggestions for improving accommodation facility |
Kúpeľné procedúry boli rozložené na celý deň a často trvali 10-15 minút, takže nebolo veľa času na nejaké dlhšie túry po okolí (Manínska tiesňava. Taktiež systém stravovania na dve smeny nie je celkom dobrý, nakoľko na začiatku každej smeny sa tam nahrnie množstvo ľudí.Ak by bolo priebežne otvorené pocelý čas napr. raňajky od 7-9.00 hod.klienti by sa obsluhovali priebežne bez predbiehania, naháňania a zbytočných konfliktov čo by zrejme uľahčilo prácu aj personálu.Škoda, že práve v tom čase tam prebiehali terénne úpravy ale po ich ukončení si myslím, že to bude celkom pekné.
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