Customer evaluation Mateja Bela
Spa house Mateja Bela***
| Does a price category of restaurant respond to a quality of offered services? |
No
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| Location and surroudings | |
| I consider accommodation facility suitable for |
visitors looking for a quiet environment
pre ľudí, čo ppotrebujú skutočný oddych, pohodu + liečba psychiky
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| Atmosphere and equipment of a restaurant | |
| Restaurant staff | |
| Quality and availability of information services | |
| Behaviour and willingness of staff at accommodation facility | |
| Quality of meals | |
| Is a room equipment in compliance with a given standard of accommodation facility? |
Yes
|
| A range of choice of drinks and meals | |
| Timetable of meals (breakfast, lunch, dinner) | |
| Equipment of dayrooms | |
| Suggestions for improving restaurant services |
Nemám pripomienku ohľadom stravovania.
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| Availability and quality of relaxation and balneal services in a given stay | |
| Timetable of relaxation and balneal services in a given stay | |
| Willingness and behaviour of staff providing relaxation and balneal services in a given stay | |
| Do you recommend a stay in this accommodation? |
Yes
|
| Suggestions for improving accommodation facility |
1/.vytvoriť ľahko - zrozumeteľný a čitateľný informačný leták hlavne pre starých ľudí,
2/.posunuť hodinu opustenia izby v deň odchodu na 13.00 hod - ak pobyt končí obedom.
3/. viac pozornosti venovať pri tvorbe harmonogramu rozpisu liečebných procedúr pre klientov ( nie v ten istý deň - sauna, parný kúpeľ + podvodná masáž)
4/. voľnosť - pre samoplatiteľov vytvoriť možnosť výberu počtu odobratej stravy ( polopenzia, alebo len obed + večera - nemusím zaplatiť za raňajky - lebo sa ich nebudem zúčasťnovať, nakoľko nikdy neraňajkujem)
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Spa house Mateja Bela***
Sklené Teplice 100
Sklené Teplice 966 03
Slovakia
Reservations by phone +421 2 3225 2328