Customer evaluation Goethe
Spa house Goethe***
| Does a price category of restaurant respond to a quality of offered services? |
No
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| Location and surroudings | |
| Atmosphere and equipment of a restaurant | |
| I consider accommodation facility suitable for |
less demanding visitors
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| Quality and availability of information services | |
| Restaurant staff | |
| Quality of meals | |
| Behaviour and willingness of staff at accommodation facility | |
| Is a room equipment in compliance with a given standard of accommodation facility? |
Yes
|
| A range of choice of drinks and meals | |
| Equipment of dayrooms | |
| Timetable of meals (breakfast, lunch, dinner) | |
| Availability and quality of relaxation and balneal services in a given stay | |
| Suggestions for improving restaurant services |
Vedúca, pani Ištvánová by mala navštíviť iné kúpeľné zariadenia a naučiť sa ako funguje gastronómia, aby boli hostia spokojní. Nadradené správanie a neochota vyjsť v ústrety hosťom odradí veľa zákazníkov. Ceny pobytu sú aktuálne, kvalita poskytovaných služieb zostala v roku 1990.
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| Timetable of relaxation and balneal services in a given stay | |
| Willingness and behaviour of staff providing relaxation and balneal services in a given stay | |
| Do you recommend a stay in this accommodation? |
No
|
| Suggestions for improving accommodation facility |
Vybavenie hotela je zastaralé, okolie chátra a neponúka hosťom primerané podmienky na trávenie voľného času. Zarastený park, staré osvetlenie a žiadne doplnkové služby - bowling nefunkčný a nič iné hotel neponúkal, okrem bazéna.
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