Customer evaluation Caritas
Spa house Caritas
| Does a price category of restaurant respond to a quality of offered services? |
Taniere z Hotela Forum ???
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| Location and surroudings | |
| Atmosphere and equipment of a restaurant | |
| I consider accommodation facility suitable for |
less demanding visitors
visitors looking for a quiet environment
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| Restaurant staff | |
| Quality and availability of information services | |
| Quality of meals | |
| Behaviour and willingness of staff at accommodation facility | |
| Is a room equipment in compliance with a given standard of accommodation facility? |
Yes
|
| A range of choice of drinks and meals | |
| Timetable of meals (breakfast, lunch, dinner) | |
| Equipment of dayrooms | |
| Availability and quality of relaxation and balneal services in a given stay | |
| Timetable of relaxation and balneal services in a given stay | |
| Willingness and behaviour of staff providing relaxation and balneal services in a given stay | |
| Do you recommend a stay in this accommodation? |
Yes
|
| Suggestions for improving accommodation facility |
Zamerať sa nielen na jednu cieľovú skupinu - dôchodcov, ale snažiť sa ponúknuť relax i zábavu mladšej vekovej skupine; a upraviť návštevnosť soľnej jaskyne - negatívna skúsenosť v skupine platiacich účastníkov s rodičom s 3ročným dieťaťom, ktoré 45 minút rušilo (krikom, svietením baterkou do očí ostatných a hadzaním kystálikov do relaxujúcich pacientov počas celej procedúry) natoľko, že viacerí pacienti uvažovali o požiadaní vrátenia vstupného.Navrhovala by som vyhradiť rodičom s deťmi špeciálny vstup.
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