Customer evaluation Caritas
Spa house Caritas
Does a price category of restaurant respond to a quality of offered services? |
Yes
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Location and surroudings | |
Atmosphere and equipment of a restaurant | |
I consider accommodation facility suitable for |
less demanding visitors
visitors looking for a quiet environment
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Quality and availability of information services | |
Restaurant staff | |
Quality of meals | |
Behaviour and willingness of staff at accommodation facility | |
A range of choice of drinks and meals | |
Is a room equipment in compliance with a given standard of accommodation facility? |
Yes
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Timetable of meals (breakfast, lunch, dinner) | |
Equipment of dayrooms | |
Availability and quality of relaxation and balneal services in a given stay | |
Timetable of relaxation and balneal services in a given stay | |
Willingness and behaviour of staff providing relaxation and balneal services in a given stay | |
Do you recommend a stay in this accommodation? |
No
|
Suggestions for improving accommodation facility |
Niektorí pracovníci kúpeľov by mali pochopiť,že žijeme v inej dobe ako pred 20-timi rokmi. Kúpeľný hosť je vlastne zákazník, ktorý si zaplatil službu (bez ohľadu na to, či mu to platí poisťovňa alebo z vlastného vrecka).
Teda pracovník kúpeľov by mal s pokorou slúžiť hosťom a nie sa tváriť, že je tam nasilu.
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