Customer evaluation Velka Fatra
Spa Hotel Velka Fatra****
| Location and surroudings | |
| Does a price category of restaurant respond to a quality of offered services? |
Yes
|
| Atmosphere and equipment of a restaurant | |
| I consider accommodation facility suitable for |
visitors looking for a quiet environment
|
| Quality and availability of information services | |
| Restaurant staff | |
| Quality of meals | |
| Behaviour and willingness of staff at accommodation facility | |
| A range of choice of drinks and meals | |
| Is a room equipment in compliance with a given standard of accommodation facility? |
Yes
|
| Timetable of meals (breakfast, lunch, dinner) | |
| Equipment of dayrooms | |
| Availability and quality of relaxation and balneal services in a given stay | |
| Timetable of relaxation and balneal services in a given stay | |
| Willingness and behaviour of staff providing relaxation and balneal services in a given stay | |
| Do you recommend a stay in this accommodation? |
Yes
|
| Suggestions for improving accommodation facility |
zlepšiť informačný systém v budove, nakoľko je problémom zistiť, kde sa čo nachádza. Systém farebných čiar, podľa ktorých sa účastník relaxačnéj alebo kúpeľnej služby orientuje, nie je celkom zruzumiteľný, pretože nie vždy dovedie účastníka priamo k miestu, kde sa táto služba poskytuje.
ďalej by bolo potrebné na všetkých miestach, kde sa účastníci zdržujú umietníť hodiny s dobre viditeľnými číslicami.
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Spa Hotel Velka Fatra****
SNP 519
Turčianske Teplice 039 12
Slovakia
Reservations by phone +421 2 3225 2328