Customer evaluation Palace
Spa Hotel Palace***
| Does a price category of restaurant respond to a quality of offered services? |
Yes
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| Location and surroudings | |
| I consider accommodation facility suitable for |
less demanding visitors
visitors looking for a quiet environment
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| Atmosphere and equipment of a restaurant | |
| Quality and availability of information services | |
| Restaurant staff | |
| Behaviour and willingness of staff at accommodation facility | |
| Quality of meals | |
| Is a room equipment in compliance with a given standard of accommodation facility? |
Yes
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| A range of choice of drinks and meals | |
| Equipment of dayrooms | |
| Timetable of meals (breakfast, lunch, dinner) | |
| Availability and quality of relaxation and balneal services in a given stay | |
| Suggestions for improving restaurant services |
Iba jediná pripomienka, k večeri by sme skôr prijali teplý čaj ako studenú vodu, ktorá bola k večeri k dispozícii
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| Timetable of relaxation and balneal services in a given stay | |
| Willingness and behaviour of staff providing relaxation and balneal services in a given stay | |
| Do you recommend a stay in this accommodation? |
Yes
|
| Suggestions for improving accommodation facility |
Naša izba bola veľmi studená napriek teplému počasiu vonku, počas celého dňa do nej nesvietilo slnko. Izbu nebolo možné vymeniť pre plnú obsadenosť hotela Palace. Pýtali sme si na recepcii ohrievač, ale nemohli nám ho poskytnúť, lebo ešte nebola vykurovacia sezóna. Dosť sme vymrzli a táto skutočnosť pokazila náš inak pekný pobyt.
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