Customer evaluation Kubo
Spa Hotel Kubo***
| Does a price category of restaurant respond to a quality of offered services? |
Yes
|
| Location and surroudings | |
| Atmosphere and equipment of a restaurant | |
| I consider accommodation facility suitable for |
less demanding visitors
|
| Quality and availability of information services | |
| Restaurant staff | |
| Behaviour and willingness of staff at accommodation facility | |
| Is a room equipment in compliance with a given standard of accommodation facility? |
No
|
| A range of choice of drinks and meals | |
| Timetable of meals (breakfast, lunch, dinner) | |
| Equipment of dayrooms | |
| Availability and quality of relaxation and balneal services in a given stay | |
| Timetable of relaxation and balneal services in a given stay | |
| Willingness and behaviour of staff providing relaxation and balneal services in a given stay | |
| Do you recommend a stay in this accommodation? |
No
|
| Suggestions for improving accommodation facility |
i ked som si objednala ubytovanie v hoteli KUBO, z dovodu pandemie ho zavreli a preubytovali ma v hoteli CHOC.. bola som maximalne nespojona, pretoze za rovnaku cenu som dostala izbu polovicnej velkosti, namiestonoveho hotela stary... postele boli priserne, rozpadavali sa, vrzdali pri najmensom pohybe. nemali rost,a le DOSKU , nak torej bol extra tvrdy madrac, takze som 5 noci nespala a odisla som s chrbtom v horsom stave ako prisla... zo trikrat som to skusala riesit, presviedcali ma, ze v KUBOvi su rovnake madrace a postele... neni to pravda. posielali ma od petra k pavlovi a vymeny za dobrupostel som sa nedockala. Napokon som sa stazovala na sekretariate... vypoculi si ma, ale ziadnen ani najmensi navrh na kompenzaciu.. zaplatila som si ubytovanie v novom hoteli s novym vybavenim na skutocne kvalitnych posteliach (predosla skusenost) a dostala som stare, rozpadave, vrzdajuce, priserne tvrde....nikdy vias do hotela CHOC.. i ked prostredia pariroda su tam krasne a vonkajsi bazen je upne super.
|
