Customer evaluation Balnea Grand
Spa Hotel Balnea Grand
| Does a price category of restaurant respond to a quality of offered services? |
No
|
| Location and surroudings | |
| I consider accommodation facility suitable for |
less demanding visitors
|
| Atmosphere and equipment of a restaurant | |
| Restaurant staff | |
| Quality and availability of information services | |
| Behaviour and willingness of staff at accommodation facility | |
| Quality of meals | |
| Is a room equipment in compliance with a given standard of accommodation facility? |
Yes
|
| A range of choice of drinks and meals | |
| Timetable of meals (breakfast, lunch, dinner) | |
| Equipment of dayrooms | |
| Suggestions for improving restaurant services |
Stravovanie bolo otrasné. 3 smeny.
Boli sme 3 smena. Raňajky bufetové stoly.
Boli len zbytky po predošlých smenách.
Chýbal čaj, šálky, dezertné tanieriky
nedostatočne umyté. Sladké pečivo: vianočky, bábovky nakrájané ako seno.
Obedy,večere servírované pomocou vozíkov,
taniere poulievané od omáčok. Servírky neochtné.
Vôbec nerozlišujú samoplátcov s tým som
sa ešte v žiadnych kúpeľoch nestretla.
Môj postreh: bola som tam prvý krát
aj s manželom. Navštevujeme rôzne
kúpeľné pobyty ako samoplátcovia,
ale sem sa už asi nevrátime.
|
| Availability and quality of relaxation and balneal services in a given stay | |
| Timetable of relaxation and balneal services in a given stay | |
| Willingness and behaviour of staff providing relaxation and balneal services in a given stay | |
| Do you recommend a stay in this accommodation? |
Yes
|
