Customer evaluation Vietoris Ensana Health Spa Hotel
Hotel Vietoris Ensana Health Spa Hotel***
Does a price category of restaurant respond to a quality of offered services? |
No
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Location and surroudings | |
Atmosphere and equipment of a restaurant | |
I consider accommodation facility suitable for |
less demanding visitors
families with children
visitors looking for a quiet environment
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Restaurant staff | |
Quality and availability of information services | |
Quality of meals | |
Behaviour and willingness of staff at accommodation facility | |
A range of choice of drinks and meals | |
Is a room equipment in compliance with a given standard of accommodation facility? |
Yes
|
Timetable of meals (breakfast, lunch, dinner) | |
Equipment of dayrooms | |
Availability and quality of relaxation and balneal services in a given stay | |
Timetable of relaxation and balneal services in a given stay | |
Willingness and behaviour of staff providing relaxation and balneal services in a given stay | |
Do you recommend a stay in this accommodation? |
No
|
Suggestions for improving accommodation facility |
Bol som už na veľa kúpeľných pobytoch na rôznych kúpeľných miestach ale taký zlý prístup k zákazníkovi som ešte nezažil, pripomínalo mi to prístup zdravotníckeho personálu v štátnych nemocniciach. Čakal som to že keď zaplatím o dosť väčšie peniaze ako standardne platím v komerčných termalparkoch že dostanem aspoň služby na úrovni tich termalparkoch. Namiesto toho som sa stretol s aroganciou a neochotou čokoľvek poskytnúť akúkoľvek zaplatenú službu
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Hotel Vietoris Ensana Health Spa Hotel***
Smrdáky 906 03
Slovakia
Reservations by phone +421 2 3225 2328