Customer evaluation Kaskady
Hotel Kaskady****
| Does a price category of restaurant respond to a quality of offered services? |
Yes
|
| Location and surroudings | |
| Atmosphere and equipment of a restaurant | |
| I consider accommodation facility suitable for |
people interested in an active holiday
families with children
more demanding visitors
visitors looking for a quiet environment
|
| Quality and availability of information services | |
| Restaurant staff | |
| Behaviour and willingness of staff at accommodation facility | |
| Quality of meals | |
| Is a room equipment in compliance with a given standard of accommodation facility? |
napr. preco nam neboli doplnene papierove obrusky v kupelni ak sa minuli ?
|
| A range of choice of drinks and meals | |
| Timetable of meals (breakfast, lunch, dinner) | |
| Equipment of dayrooms | |
| Suggestions for improving restaurant services |
este mi napadla jedna zalezitost, par dni pred ukoncenim pobytu sme si pobyt predlzili za poplatok do 15:00 hod., avsak vstupne karty nam prestali fungovat uz doobeda :-(
inak mozno by stalo za zvazenie mat standardny odchod/odubytovanie o 15:00 hod..
|
| Availability and quality of relaxation and balneal services in a given stay | |
| Timetable of relaxation and balneal services in a given stay | |
| Willingness and behaviour of staff providing relaxation and balneal services in a given stay | |
| Do you recommend a stay in this accommodation? |
Yes
|
| Suggestions for improving accommodation facility |
Kedze tento hotel beriem ako luxusnejsi, par postrehov na zlepsenie:
- 3krat som si objednal mineralku s citronom a vzdy som dostal citron inak (1krat 5 koliesok citrona - OK / 2krat 2 kolieska citronu, z toho jedno suche nepouzitelne a druhe nevyzeralo najcerstvejsie - NOK / 3krat casnik drzal v ruke tanier a z toho dal do pohara jedno koliesko - ???). Ocakaval by som nejaky standard.
- 3krat sme si objednali ladovu kavu a opat bola pokazde ina (1krat OK / 2krat bez dekoracie a menej zmrzliny / 3krat s dekoraciou ale opat menej zmrzliny)
Neberte to prosim ako staznost bol som spokojny s pobytom len by podla mna mali byt urcite standardy aby zakaznik nemal pocit, ze sluzby zavisia od jednotlivcov ale mal dobry pocit z hotela ako takeho :-)
|
