Customer evaluation Grandhotel Bellevue
Grandhotel Bellevue****
| Location and surroudings | |
| Does a price category of restaurant respond to a quality of offered services? |
No
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| I consider accommodation facility suitable for |
visitors looking for a quiet environment
more demanding visitors
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| Atmosphere and equipment of a restaurant | |
| Restaurant staff | |
| Quality and availability of information services | |
| Behaviour and willingness of staff at accommodation facility | |
| Quality of meals | |
| Is a room equipment in compliance with a given standard of accommodation facility? |
Hotel vypada celkom dobre, ale zaskocili ma vytrhnute zasuvky na internet v izbe, muchy v lampách ....
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| A range of choice of drinks and meals | |
| Equipment of dayrooms | |
| Timetable of meals (breakfast, lunch, dinner) | |
| Suggestions for improving restaurant services |
Stavalo sa, že nie cela ponuka bola aktualna. To viem pochopiť, ale ked si nemate vybrat stravu, lebo nie je, tak to mi vadi.
Informovať asi dokladnejsie kuchara o pripadnom počte ludi na dany den.
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| Availability and quality of relaxation and balneal services in a given stay | |
| Timetable of relaxation and balneal services in a given stay | |
| Willingness and behaviour of staff providing relaxation and balneal services in a given stay | |
| Do you recommend a stay in this accommodation? |
No
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| Suggestions for improving accommodation facility |
Tazko sa vyjadrit jednou vetou. Strava to je problem sam o sebe. Ponuka je pestra,ale nedostupná.
Ked ma zákazník zaplatený pobyt, tak očakavá , že dostane to čo má. A nie si všetko pýtať a kontrolovať.
Asi zlepšiť informovanosť a hned pri príchode poprosiť zákazníka, ked sa ubytuje, aby sa stavil na recepcii a spolocne si naplánovali a dohodli objednané služby( terminy, procedúry )...atd.
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Grandhotel Bellevue****
Horný Smokovec 21
Vysoké Tatry 062 01
Slovakia
Reservations by phone +421 2 3225 2328