Customer evaluation Grandhotel

Grandhotel****

Richard K., from 31 to 35 years, Type of stay: with my partner
  • Hotel
    8
  • Relaxation and spa services
    8
  • Gastro services
    7
  • Facility location
    10
  • Services
    8
Does a price category of restaurant respond to a quality of offered services?
No
Location and surroudings
Atmosphere and equipment of a restaurant
I consider accommodation facility suitable for
people interested in an active holiday
more demanding visitors
visitors looking for a quiet environment
families with children
Restaurant staff
Quality and availability of information services
Quality of meals
Behaviour and willingness of staff at accommodation facility
Is a room equipment in compliance with a given standard of accommodation facility?
Yes
A range of choice of drinks and meals
Timetable of meals (breakfast, lunch, dinner)
Equipment of dayrooms
Suggestions for improving restaurant services
Urcite by som odporucal zlepsit servis v restauracii, personal nedodrziaval standardy zodpovedajuce hotelu so styroma hviezdickami - nedolozene bufety, dlhe cakanie za napojmi, zbieranie zo stola, ked este druha osoba jedla, obsluhovanie z lavej strany a pod.. Taketo nedostatky by sa v hoteli daneho standardu urcite nemali vyskytovat. Celkovo som bol s obsluhou spokojny len 2x z 5 dni.
Availability and quality of relaxation and balneal services in a given stay
Timetable of relaxation and balneal services in a given stay
Willingness and behaviour of staff providing relaxation and balneal services in a given stay
Do you recommend a stay in this accommodation?
Yes
Suggestions for improving accommodation facility
Pocas celeho pobytu sme nam upratovacka ani raz neumyla pohare na izbe, co povazujem za vazny nedostatok.
Grandhotel****

Starý Smokovec 38
Vysoké Tatry 062 01
Slovakia

Reservations by phone +421 2 3225 2328
+421 2 3225 2328

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