Customer evaluation Esplanade Ensana Health Spa Hotel
Esplanade Ensana Health Spa Hotel****
| Does a price category of restaurant respond to a quality of offered services? |
Yes
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| Location and surroudings | |
| Atmosphere and equipment of a restaurant | |
| I consider accommodation facility suitable for |
Oddych s wellnesom
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| Quality and availability of information services | |
| Restaurant staff | |
| Quality of meals | |
| Behaviour and willingness of staff at accommodation facility | |
| Is a room equipment in compliance with a given standard of accommodation facility? |
Yes
|
| A range of choice of drinks and meals | |
| Equipment of dayrooms | |
| Timetable of meals (breakfast, lunch, dinner) | |
| Availability and quality of relaxation and balneal services in a given stay | |
| Suggestions for improving restaurant services |
Predľžiť čas raňajok vzhľadom na procedúry. K večery ponúkať aspoň jeden džús mimo vody v cene.
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| Timetable of relaxation and balneal services in a given stay | |
| Willingness and behaviour of staff providing relaxation and balneal services in a given stay | |
| Do you recommend a stay in this accommodation? |
Yes
|
| Suggestions for improving accommodation facility |
Pri príchode zabezpečiť pre ubytovaných parkovanie. Podzemné parkovisko nebolo vôbec ponúknuté.Informovať návštevníkov pri check in o ponúkaných aktivitách. Na izbách cez TV informovať hostí o programoch hotela-aktivitách.Zlé načasovanieprocedúr voči srtavovaniu (počas raňajok).Malá kapacita saun na počet ubytovaných. Obrovské nevyužité priestory hotela-chodby.
Neochotný personál počas stravovania.Jediný kávovar s kávou bez chuti-gro,čo prezentuje kvalitu hotela…určite vymeniť za kvalitnejší s primeranou chuťou kávy..
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Esplanade Ensana Health Spa Hotel****
Kúpelný ostrov
Piešťany 92129
Slovakia
Reservations by phone +421 2 3225 2328