Customer evaluation Esplanade Ensana Health Spa Hotel
Esplanade Ensana Health Spa Hotel****
| Does a price category of restaurant respond to a quality of offered services? |
No
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| I consider accommodation facility suitable for |
liečebné účely a prevencia zdravia
|
| Atmosphere and equipment of a restaurant | |
| Restaurant staff | |
| Quality and availability of information services | |
| Behaviour and willingness of staff at accommodation facility | |
| Quality of meals | |
| A range of choice of drinks and meals | |
| Is a room equipment in compliance with a given standard of accommodation facility? |
bolo by treba renovovať a vylepšovať
|
| Equipment of dayrooms | |
| Timetable of meals (breakfast, lunch, dinner) | |
| Availability and quality of relaxation and balneal services in a given stay | |
| Suggestions for improving restaurant services |
Lepšia organizácia pri zadeľovaní nových návštevníkov, boli sme v tomto zariadení už veľa krát pri raňajkách nám hneď priniesli kávu ale teraz sme museli na to upozorniť. Pri večeri sa nás nespýtali či nechceme niečo k pitiu. Kvalita jedla sa zhoršila.
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| Timetable of relaxation and balneal services in a given stay | |
| Willingness and behaviour of staff providing relaxation and balneal services in a given stay | |
| Do you recommend a stay in this accommodation? |
No
|
| Suggestions for improving accommodation facility |
Hotel bol plný a bol nedostatok personálu, čakali sme na recepcii, potom na balneo recepcii, v reštaurácii nás usadili na miesto iných hostí, bazén nebol dostatočne vyčistený. Podľa mňa netreba šetriť na personále, a treba zaviesť nejaké novinky do ponuky procedúr, napríklad je teraz novinka na trhu kryosauna. Hotel by mal prejsť renováciou pretože už nevyhovuje 4-hviezdičkovému ohodnoteniu.
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Esplanade Ensana Health Spa Hotel****
Kúpelný ostrov
Piešťany 92129
Slovakia
Reservations by phone +421 2 3225 2328