Customer evaluation Pohoda
Wellness Hotel Pohoda****
| Location and surroudings | |
| Does a price category of restaurant respond to a quality of offered services? |
No
|
| I consider accommodation facility suitable for |
seniori
|
| Atmosphere and equipment of a restaurant | |
| Quality and availability of information services | |
| Restaurant staff | |
| Quality of meals | |
| Behaviour and willingness of staff at accommodation facility | |
| A range of choice of drinks and meals | |
| Is a room equipment in compliance with a given standard of accommodation facility? |
No
|
| Timetable of meals (breakfast, lunch, dinner) | |
| Equipment of dayrooms | |
| Availability and quality of relaxation and balneal services in a given stay | |
| Timetable of relaxation and balneal services in a given stay | |
| Willingness and behaviour of staff providing relaxation and balneal services in a given stay | |
| Do you recommend a stay in this accommodation? |
No
|
| Suggestions for improving accommodation facility |
1. odstranenie AZBESTU z hotela pohoda v pozloviciach (zivotunebezpecny ..zakazany v krajinach EU)
2. umiestnenie posteli na izbe bolo absolutne nevyhovujuce
3. zariadit lepsiu komunikaciu medzi agenturou na slovensku ktora sprostredkovava pobyty a hotelom (na zaklade prislubu agentury o moznosti vegetarianskej stravy sme si priplatili plnu penziu ..po prichode na hotel o tom nik nevedel a hotel pohoda nam ostal dlzny sumu 420 CK za obedy ktore sme dopredu odhlasili ale ktore sa udajne nedali v pocitaci odratat zo zaplatenej ceny)
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Wellness Hotel Pohoda****
Pozlovice 203
Luhačovice 763 26
Czech Republic
Reservations by phone +421 2 3225 2328