Customer evaluation Diplomat
Wellness Hotel Diplomat****
| Location and surroudings | |
| Does a price category of restaurant respond to a quality of offered services? |
Yes
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| Atmosphere and equipment of a restaurant | |
| I consider accommodation facility suitable for |
visitors looking for a quiet environment
aj náročného zákazníka
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| Restaurant staff | |
| Quality and availability of information services | |
| Behaviour and willingness of staff at accommodation facility | |
| Quality of meals | |
| Is a room equipment in compliance with a given standard of accommodation facility? |
viď návrhy na zlepšenie
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| A range of choice of drinks and meals | |
| Equipment of dayrooms | |
| Timetable of meals (breakfast, lunch, dinner) | |
| Suggestions for improving restaurant services |
V termíne keď sme absolvovali pobyt mali v hoteli nejakú akciu, nás klientov presunuli na večeru do kongresovej sály, jedlo bolo vtedy studené a neadekvátny sortiment.
Ak hotel má akciu vo svojom zariadení, myslím, že klient by to nemal vôbec pocítiť. Jeden obchod by nemal byť na úkor druhého.
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| Availability and quality of relaxation and balneal services in a given stay | |
| Timetable of relaxation and balneal services in a given stay | |
| Willingness and behaviour of staff providing relaxation and balneal services in a given stay | |
| Do you recommend a stay in this accommodation? |
Yes
|
| Suggestions for improving accommodation facility |
Mobilné postele v izbách štandard nie je najvhodnejšie riešenie, uvítali by sme manželskú posteľ, to nám žiaľ nevyhovovalo a tieto postele veľmi vŕzgali pri každom pohybe, čo bol veľmi rušivý element.Mali by v hoteli rešpektovať, ak má klient záujem o manželskú posteľ, v tomto nám nevyšli v ústrety.
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Wellness Hotel Diplomat****
1. Mája 14/460
Rajecké Teplice 01313
Slovakia
Reservations by phone +421 2 3225 2328