Customer evaluation Diplomat
Wellness Hotel Diplomat****
| Does a price category of restaurant respond to a quality of offered services? |
Yes
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| I consider accommodation facility suitable for |
families with children
visitors looking for a quiet environment
people interested in an active holiday
more demanding visitors
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| Atmosphere and equipment of a restaurant | |
| Restaurant staff | |
| Quality and availability of information services | |
| Behaviour and willingness of staff at accommodation facility | |
| Quality of meals | |
| Is a room equipment in compliance with a given standard of accommodation facility? |
Apartman bol fajn, ale kupelna bola nedorobena - sprcha nemala uchytenie na stene, bolo nutne sa sprchovat sediac vo vani, chybal zaves/sklena stena, vsade bolo vela vody. Tiez bol totalny nedostatok odkladacieho priestoru v kupelni - chybaju tam policky, ak i vesiaky (zupa, pradlo, mokre uteraky,...)
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| A range of choice of drinks and meals | |
| Timetable of meals (breakfast, lunch, dinner) | |
| Equipment of dayrooms | |
| Suggestions for improving restaurant services |
Hudba v jedalni v 4* hoteli ma dotvarat atmosferu ddychu a pokoja, nie hektiku vsednych dni v podobe radia Viva a jeho hudby.
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| Availability and quality of relaxation and balneal services in a given stay | |
| Timetable of relaxation and balneal services in a given stay | |
| Willingness and behaviour of staff providing relaxation and balneal services in a given stay | |
| Do you recommend a stay in this accommodation? |
Yes
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| Suggestions for improving accommodation facility |
Pracovnici ubytovacej a stravovacej casti su nesmierne mili a ochotni, casnici i casnicky su naozaj na urovni. Pani pokojske-upratovacky boli tiez velmi mile.
Dievcata vo wellness maju este rezervy pri kontakte so zakaznikmi. Viac nadsenia pre pracu a klienta by urcite prospelo. Nepacilo sa nam tiez, ze domaci chodia do sauny v plavkach, to je neakceptovatelne. Manikura by sa mohla "odohravat" v nejakom lepsom, svetlejsom a najma vacsom priestore.
Hoci je kupelna v apartmane stylovo navrhnuta, pravdepodobne ju zabudli "dozariadovat" - vid vyssie v dotazniku.
Stvorhviezdickovy hotel by vsak v jedalni nemal v ziadnom pripade k strave pustat hudbu z radia. Atmosferu by mala dotvarat jemna (napr. klavirna) hudba, ako tomu pocas nasho pobytu bolo raz. Po vyziadani nam mlady casnik vysiel v ustrety a pustil ju pravdepodobne z CD este raz. Dakujeme.
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Wellness Hotel Diplomat****
1. Mája 14/460
Rajecké Teplice 01313
Slovakia
Reservations by phone +421 2 3225 2328