Customer evaluation Thermia Palace Ensana Health Spa Hotel
Thermia Palace Ensana Health Spa Hotel*****
| Location and surroudings | |
| Does a price category of restaurant respond to a quality of offered services? |
Yes
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| I consider accommodation facility suitable for |
visitors looking for a quiet environment
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| Atmosphere and equipment of a restaurant | |
| Quality and availability of information services | |
| Restaurant staff | |
| Behaviour and willingness of staff at accommodation facility | |
| Quality of meals | |
| A range of choice of drinks and meals | |
| Is a room equipment in compliance with a given standard of accommodation facility? |
ale mravcov som v kúpelni nečakala!?
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| Equipment of dayrooms | |
| Timetable of meals (breakfast, lunch, dinner) | |
| Availability and quality of relaxation and balneal services in a given stay | |
| Suggestions for improving restaurant services |
Správanie a ochota personálu v reštauračnom zariadení nezodpovedá službám 5hviez.hotela. Dostali sme "kývajúci sa" stôl, ktorý po našom upozornení personál "podložil" servítkom. Na raňajky sme nemali pripravený stôl...
Skrátka naši ľudia sa v službách majú čo učiť!
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| Timetable of relaxation and balneal services in a given stay | |
| Willingness and behaviour of staff providing relaxation and balneal services in a given stay | |
| Do you recommend a stay in this accommodation? |
No
|
| Suggestions for improving accommodation facility |
Ráno sme boli zobudený o 8.10, lebo pani mala v pláne upratať práve našu izbu...Skrátka naši ľudia sa v službách majú čo učiť!
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Thermia Palace Ensana Health Spa Hotel*****
Winterova 29
Piešťany 921 29
Slovakia
Reservations by phone +421 2 3225 2328