Customer evaluation Smaragd
Spa house Smaragd
| Location and surroudings | |
| Does a price category of restaurant respond to a quality of offered services? |
Yes
|
| Atmosphere and equipment of a restaurant | |
| I consider accommodation facility suitable for |
visitors looking for a quiet environment
|
| Quality and availability of information services | |
| Restaurant staff | |
| Quality of meals | |
| Behaviour and willingness of staff at accommodation facility | |
| A range of choice of drinks and meals | |
| Is a room equipment in compliance with a given standard of accommodation facility? |
No
|
| Timetable of meals (breakfast, lunch, dinner) | |
| Equipment of dayrooms | |
| Availability and quality of relaxation and balneal services in a given stay | |
| Timetable of relaxation and balneal services in a given stay | |
| Willingness and behaviour of staff providing relaxation and balneal services in a given stay | |
| Do you recommend a stay in this accommodation? |
Yes
|
| Suggestions for improving accommodation facility |
Doporučila by som,aby v priestoroch poskytovania kúpeľných služieb boli umiestnené plastové fľaše s pitnou vodou.Mala som osobnú skúsenosť s menšou nevoľnosťou,nechcela som odísť z čakárne,požiadala som sestričku,ku ktorej som išla na procedúru o pohár vody ale moja žiadosť bola zamietnutá s oddôvodnením,že oni v priestoroch centra nemajú žiadnu pitnú vodu.Som zvedavá že ako by vyriešila situáciu,keby jej tam niekto skolaboval.Nie je to jej chyba, ale vedenia.Dúfam,že pri dalšej návšteve zariadenia bude tento nedostatok,odstránený,aspon v týchto veľkých horúčavách.
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