Customer evaluation Rubin
Spa house Rubin
| Location and surroudings | |
| Does a price category of restaurant respond to a quality of offered services? |
Yes
|
| Atmosphere and equipment of a restaurant | |
| I consider accommodation facility suitable for |
people interested in an active holiday
more demanding visitors
visitors looking for a quiet environment
|
| Restaurant staff | |
| Quality and availability of information services | |
| Behaviour and willingness of staff at accommodation facility | |
| Quality of meals | |
| A range of choice of drinks and meals | |
| Is a room equipment in compliance with a given standard of accommodation facility? |
Yes
|
| Equipment of dayrooms | |
| Timetable of meals (breakfast, lunch, dinner) | |
| Availability and quality of relaxation and balneal services in a given stay | |
| Timetable of relaxation and balneal services in a given stay | |
| Willingness and behaviour of staff providing relaxation and balneal services in a given stay | |
| Do you recommend a stay in this accommodation? |
Yes
|
| Suggestions for improving accommodation facility |
K časovému harmonogramu kúpeľných a relaxačných služieb:
- vstupnú lekársku prehliadku realizovať na základe časenky /pred dverami lekára vzniká dlhá čakacia doba /viac ako hodina/ a zbytočná nervozita/
- časy jednotlivých procedúr /aspoň koniec pre príslušný deň/ pre manželské páry zosúladiť - potom je možné lepšie plánovať a využiť spoločné mvoľno-časové aktivity.
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