Customer evaluation Rubin
Spa house Rubin
| Location and surroudings | |
| Does a price category of restaurant respond to a quality of offered services? |
No
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| Atmosphere and equipment of a restaurant | |
| I consider accommodation facility suitable for |
more demanding visitors
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| Restaurant staff | |
| Quality and availability of information services | |
| Quality of meals | |
| Behaviour and willingness of staff at accommodation facility | |
| Is a room equipment in compliance with a given standard of accommodation facility? |
Yes
|
| A range of choice of drinks and meals | |
| Timetable of meals (breakfast, lunch, dinner) | |
| Equipment of dayrooms | |
| Suggestions for improving restaurant services |
Jedálen je bez klimatizácie, bez žalúzií, závesov, záclon. Pri vonkajšej teplote 36 stupňov bolo miesto pri okne za trest. O komforte pri večeri sa dalo iba snívať.
Raz sa mi neušlo objednané jedlo, niekto ho zjedol. N8hrada bola bezmasitá a naozaj hnusná, vnútri zapečený obrovský vlas. Poznámka čašníčky bola: "Asi vám veľmi nechutilo. Vidím, že tam je ešte aj vlas." Snaha ponúknuť nejakú adekvátnu náhradu žiadna, naozaj som bola sklamaná.
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| Availability and quality of relaxation and balneal services in a given stay | |
| Timetable of relaxation and balneal services in a given stay | |
| Willingness and behaviour of staff providing relaxation and balneal services in a given stay | |
| Do you recommend a stay in this accommodation? |
Yes
|
| Suggestions for improving accommodation facility |
Určite hygiena v kúpeľni - čierna pleseň v sprche by nemusela byť.
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