Customer evaluation Royal
Spa house Royal****
| Does a price category of restaurant respond to a quality of offered services? |
Yes
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| Location and surroudings | |
| Atmosphere and equipment of a restaurant | |
| I consider accommodation facility suitable for |
more demanding visitors
|
| Restaurant staff | |
| Quality and availability of information services | |
| Quality of meals | |
| Behaviour and willingness of staff at accommodation facility | |
| A range of choice of drinks and meals | |
| Is a room equipment in compliance with a given standard of accommodation facility? |
Yes
|
| Timetable of meals (breakfast, lunch, dinner) | |
| Equipment of dayrooms | |
| Suggestions for improving restaurant services |
Byli jsme nadmíru spokojeni, jen manželka konstatovala, že by mohlo být ovoce také ráno.
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| Availability and quality of relaxation and balneal services in a given stay | |
| Timetable of relaxation and balneal services in a given stay | |
| Willingness and behaviour of staff providing relaxation and balneal services in a given stay | |
| Do you recommend a stay in this accommodation? |
Yes
|
| Suggestions for improving accommodation facility |
V dotazníku, který jsem vyplňoval v hotelu Royal jsem uvedl, že by bylo vhodné po dohodě s MěÚ zlepšit přístupovou cestu k hotelu z Goethova náměstí. zvláště pro kolečkové kufry.
Ještě jedna věc, lednice na pokoji se hodně přehřívala pokud bylo venku horko /špatné chlazení/ a vydávala v noci tichý, ale nepříjemný zvuk.
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Spa house Royal****
Lesní 345
Mariánske Lázně 35301
Czech Republic
Reservations by phone +421 2 3225 2328