Customer evaluation Císařské lázně
Spa house Císařské lázně****
| Does a price category of restaurant respond to a quality of offered services? |
Jidla byla v cane
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| Location and surroudings | |
| Atmosphere and equipment of a restaurant | |
| I consider accommodation facility suitable for |
less demanding visitors
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| Restaurant staff | |
| Quality and availability of information services | |
| Quality of meals | |
| Behaviour and willingness of staff at accommodation facility | |
| Is a room equipment in compliance with a given standard of accommodation facility? |
Pokoj 232 byl v poradku. Pokoj 235 mel nekolik problemu: 1. V posteli byla starta rostrhana pouzita podlozka, 2. Matrace byla vadna a zpusobovala bolest zad.3. V obou pokojich bylo drsne nepohodlne prosteradlo.
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| A range of choice of drinks and meals | |
| Equipment of dayrooms | |
| Timetable of meals (breakfast, lunch, dinner) | |
| Suggestions for improving restaurant services |
Sluzby byly v poradku, ale doplnkove sluzby nebyly k dispozici.
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| Availability and quality of relaxation and balneal services in a given stay | |
| Timetable of relaxation and balneal services in a given stay | |
| Willingness and behaviour of staff providing relaxation and balneal services in a given stay | |
| Do you recommend a stay in this accommodation? |
No
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| Suggestions for improving accommodation facility |
1. Nabidka obsahovala doplnkove terapie s 20% slevou, ale ty nebyly snadno k dispozici a vesmes byly vyprodany. 2. Plena pod prosteradlem byla umistena do pokoje starsiho clena nasi skupiny, a to jsme povazovali za discriminaci (tato plena byla ocividne pouzita vice zakazniky a taktto byla hygienicky zavadna). 3. Nastupovy cas na poukazu byl v neporadku. 4. Informace o sluzbach a terapiich nebyly dostatecne. 5. Predplaceny bufet nebyl doplnovan a kratce po otevreni mnoho polozek (napriklad ovoce, desert, vejce) nebylo k dispozici. 6. Ackoliv vikendovy pobyt je drazsi, bylo nam nekolikrat receno, ze nektere sluzby nejsou k dispozici, protoze je vikend.
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Spa house Císařské lázně****
Laubeho náměstí 2
Teplice 415 01
Czech Republic
Reservations by phone +421 2 3225 2328