Customer evaluation Palace GRAND 1***+ a GRAND 2****

Spa Hotel Palace GRAND 1***+ a GRAND 2****

Miriam G., from 36 to 40 years, Type of stay: with my partner
  • Hotel
    5
  • Relaxation and spa services
    5
  • Gastro services
    4
  • Facility location
    10
  • Services
    7
Location and surroudings
Does a price category of restaurant respond to a quality of offered services?
No
Atmosphere and equipment of a restaurant
I consider accommodation facility suitable for
visitors looking for a quiet environment
Quality and availability of information services
Restaurant staff
Quality of meals
Behaviour and willingness of staff at accommodation facility
A range of choice of drinks and meals
Is a room equipment in compliance with a given standard of accommodation facility?
Yes
Timetable of meals (breakfast, lunch, dinner)
Equipment of dayrooms
Availability and quality of relaxation and balneal services in a given stay
Timetable of relaxation and balneal services in a given stay
Willingness and behaviour of staff providing relaxation and balneal services in a given stay
Do you recommend a stay in this accommodation?
Yes
Suggestions for improving accommodation facility
lepšia organizácia práce - čo sa týka poskytovania procedúr ( bez čakania) a takisto stravovanie - podávanie večere - malo by to byť na inej úrovni. Pripadalo mi to ako nejaká vývarovňa, a okrem toho žiadne súkromie. Isté je, že viackrát tam nepôjdeme!!!!
Spa Hotel Palace GRAND 1***+ a GRAND 2****

Nový Smokovec 32
Starý Smokovec 062 01
Slovakia

Reservations by phone +421 2 3225 2328
+421 2 3225 2328

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