Customer evaluation Palace GRAND 1***+ a GRAND 2****
Spa Hotel Palace GRAND 1***+ a GRAND 2****
| Does a price category of restaurant respond to a quality of offered services? |
neviem nepustili nas naobedovat sa!!?
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| Location and surroudings | |
| Atmosphere and equipment of a restaurant | |
| I consider accommodation facility suitable for |
more demanding visitors
visitors looking for a quiet environment
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| Restaurant staff | |
| Quality and availability of information services | |
| Quality of meals | |
| Behaviour and willingness of staff at accommodation facility | |
| Is a room equipment in compliance with a given standard of accommodation facility? |
Yes
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| A range of choice of drinks and meals | |
| Timetable of meals (breakfast, lunch, dinner) | |
| Equipment of dayrooms | |
| Availability and quality of relaxation and balneal services in a given stay | |
| Timetable of relaxation and balneal services in a given stay | |
| Willingness and behaviour of staff providing relaxation and balneal services in a given stay | |
| Do you recommend a stay in this accommodation? |
Yes
|
| Suggestions for improving accommodation facility |
Personal v restauracii Svist, nas poslal prec o 12.00 z restauracie lebo sa ,,podavaju obedy,,. Doteraz som nepochopil , co to ma znamenat!! Polpenzia sa podava v Hoteli Palace, prechadza sa medzi bytovkami po hrbolatej ceste , rano primrzlo nedalo sa po nej absolutne pohybovat a na recepcii po mojom upozorneni mi bolo povedane , ze vsade je klzko. Stacilo to iba posypat!? Priestor mimo bazena nebol absolutne vykurovany, ked sme vysli z bazena, alebo potrebovali ist na WC bola strasna zima, hlavne bol problem s detmi. Manzelka den po prichode z pobytu dostala teploty!! A to este nebol vonku mraz. Co bolo vyborne, bolo ubytovanie a strava. Hotelu chcem este podakovat, za prijemny mikulassky vecer, bolo to pekne.
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Spa Hotel Palace GRAND 1***+ a GRAND 2****
Nový Smokovec 32
Starý Smokovec 062 01
Slovakia
Reservations by phone +421 2 3225 2328