Customer evaluation Palace GRAND 1***+ a GRAND 2****
Spa Hotel Palace GRAND 1***+ a GRAND 2****
| Location and surroudings | |
| Does a price category of restaurant respond to a quality of offered services? |
Yes
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| Atmosphere and equipment of a restaurant | |
| I consider accommodation facility suitable for |
visitors looking for a quiet environment
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| Restaurant staff | |
| Quality and availability of information services | |
| Quality of meals | |
| Behaviour and willingness of staff at accommodation facility | |
| Is a room equipment in compliance with a given standard of accommodation facility? |
Yes
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| A range of choice of drinks and meals | |
| Timetable of meals (breakfast, lunch, dinner) | |
| Equipment of dayrooms | |
| Suggestions for improving restaurant services |
Nebola ponúknutá možnosť podania večere neskoršie v reštaurácií Svišť. Bolo to len v prípade čerpania služby v relaxačnom centre.
Čakanie na prijatie lekára. Museli sme čakať na prijatie lekára do 9,30.Náš pobyt bol spojený s turistikou a relaxačné služby tvorili len doplnkovú službu.
Procedúry boli naplánované okolo 13 hodiny. Situácia sa opakuje to isté bolo pred dvoma rokmi. Aj keď boli poskytnuté kvalitné služby v budúcnosti v dôsledku zlej ponuky termínov procedúr neuvažujem s výberom tohto zariadenia
.
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| Availability and quality of relaxation and balneal services in a given stay | |
| Timetable of relaxation and balneal services in a given stay | |
| Willingness and behaviour of staff providing relaxation and balneal services in a given stay | |
| Do you recommend a stay in this accommodation? |
Yes
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| Suggestions for improving accommodation facility |
Riešenie vchodu zo zadnej strany hotela Palace .Bol zamknutý a bolo potrebné obchádzať celý hotel na večeru a návštevu recepcie
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Spa Hotel Palace GRAND 1***+ a GRAND 2****
Nový Smokovec 32
Starý Smokovec 062 01
Slovakia
Reservations by phone +421 2 3225 2328