Customer evaluation Palace GRAND 1*+ a GRAND 2**

Name: Spa Hotel Palace GRAND 1***+ a GRAND 2****
Rating: 8

Spa Hotel Palace GRAND 1*+ a GRAND 2**

Mária K., from 51 to 55 years, Type of stay: with my family

Location and surroudings
Does a price category of restaurant respond to a quality of offered services?	Neviem posúdiť - platila som pobyt, ako jeden balík; pripomínalo mi to lepšiu závodnú kuchyňu
I consider accommodation facility suitable for	people interested in an active holiday
Atmosphere and equipment of a restaurant
Quality and availability of information services
Restaurant staff
Quality of meals
Behaviour and willingness of staff at accommodation facility
Is a room equipment in compliance with a given standard of accommodation facility?	Yes
A range of choice of drinks and meals
Equipment of dayrooms
Timetable of meals (breakfast, lunch, dinner)
Suggestions for improving restaurant services	Uvítala by som väčší výber jedál, ako aj dlhší čas podávania večerí. Po dlhšej túre sa večera už nedá stihnúť
Availability and quality of relaxation and balneal services in a given stay
Timetable of relaxation and balneal services in a given stay
Willingness and behaviour of staff providing relaxation and balneal services in a given stay
Suggestions for improving accommodation facility	Ubytovanie bolo veľmi pekné a okrem umelých uterákov (nesali) sa mu nedá nič vyčítať. Sklamaná som bola z rozpisu procedúr. Išli sme tam ako rodina a procedúry sme mali každý v inom čase, tj. nedal sa nám zladiť voľný čas, ktorý sme chceli tráviť spolu. Mali sme snahu zmeniť si niektoré prodedúry, ale... vraj "nedá sa; nič nie je voľné".