Customer evaluation Palace GRAND 1***+ a GRAND 2****
Spa Hotel Palace GRAND 1***+ a GRAND 2****
| Does a price category of restaurant respond to a quality of offered services? |
Yes
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| Location and surroudings | |
| Atmosphere and equipment of a restaurant | |
| I consider accommodation facility suitable for |
people interested in an active holiday
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| Quality and availability of information services | |
| Restaurant staff | |
| Quality of meals | |
| Behaviour and willingness of staff at accommodation facility | |
| Is a room equipment in compliance with a given standard of accommodation facility? |
Yes
|
| A range of choice of drinks and meals | |
| Equipment of dayrooms | |
| Timetable of meals (breakfast, lunch, dinner) | |
| Availability and quality of relaxation and balneal services in a given stay | |
| Suggestions for improving restaurant services |
Myslím že strava bola na úrovni keďže absolvujem viac krát. pobytov za rok môžem porovnávať jedna taká malá pripomienka že celý týždeň sme nemali polievku v iných kúpeľoch nám ju dávali na obed ako aj keď sme mali polpenziou alebo dostávali sme ju na večeru čo sa týka stravy aj chuti boli výborné
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| Timetable of relaxation and balneal services in a given stay | |
| Willingness and behaviour of staff providing relaxation and balneal services in a given stay | |
| Do you recommend a stay in this accommodation? |
Yes
|
| Suggestions for improving accommodation facility |
Doporučujem ostatným klientom absolvovať pobyt my sme boli spokojní našli sa malé nedostatky ktoré sa vyriešili celkové splnili naše požiadavky zúčastnili by sme sa aj druhý krát ešte treba upozorniť klientov na ubytovanie bez balkónov že budú sa pozerať len do pivnice to mi najviac vadilo na pobyte ostatné bolo ok
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Spa Hotel Palace GRAND 1***+ a GRAND 2****
Nový Smokovec 32
Starý Smokovec 062 01
Slovakia
Reservations by phone +421 2 3225 2328