Customer evaluation Palace GRAND 1***+ a GRAND 2****
Spa Hotel Palace GRAND 1***+ a GRAND 2****
| Does a price category of restaurant respond to a quality of offered services? |
Yes
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| Location and surroudings | |
| Atmosphere and equipment of a restaurant | |
| I consider accommodation facility suitable for |
less demanding visitors
|
| Quality and availability of information services | |
| Restaurant staff | |
| Quality of meals | |
| Behaviour and willingness of staff at accommodation facility | |
| Is a room equipment in compliance with a given standard of accommodation facility? |
Yes
|
| A range of choice of drinks and meals | |
| Equipment of dayrooms | |
| Timetable of meals (breakfast, lunch, dinner) | |
| Availability and quality of relaxation and balneal services in a given stay | |
| Suggestions for improving restaurant services |
Strava dobrá, v polopenzií mi chýbala polievka k večeri.
|
| Timetable of relaxation and balneal services in a given stay | |
| Willingness and behaviour of staff providing relaxation and balneal services in a given stay | |
| Do you recommend a stay in this accommodation? |
No
|
| Suggestions for improving accommodation facility |
Lepšie informovať klientov o pobyte, chýbali základné informácie, napr.vypíšte si zdravotný dotazník,kto je prvý krát, nevie čo má robiť. Bazén 2 dni z tech.príčin nefungoval, nikto neoznámil....
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Spa Hotel Palace GRAND 1***+ a GRAND 2****
Nový Smokovec 32
Starý Smokovec 062 01
Slovakia
Reservations by phone +421 2 3225 2328