Customer evaluation Palace GRAND 1*+ a GRAND 2**

Name: Spa Hotel Palace GRAND 1***+ a GRAND 2****
Rating: 8

Spa Hotel Palace GRAND 1*+ a GRAND 2**

Mária A., from 46 to 50 years, Type of stay: with my friends/acquaintances

Does a price category of restaurant respond to a quality of offered services?	Yes
Location and surroudings
I consider accommodation facility suitable for	visitors looking for a quiet environment
Atmosphere and equipment of a restaurant
Quality and availability of information services
Restaurant staff
Quality of meals
Behaviour and willingness of staff at accommodation facility
Is a room equipment in compliance with a given standard of accommodation facility?	Chýba rýchlovarná kanvica na izbe
A range of choice of drinks and meals
Equipment of dayrooms
Timetable of meals (breakfast, lunch, dinner)
Availability and quality of relaxation and balneal services in a given stay
Suggestions for improving restaurant services	Uvítala by som aj diétnu ponuku bezmliečnej stravy, tým nemyslím bezlaktózovú, ale bezkazeínovú, myslím, že personál to ešte slabo rozoznáva. Inak personál bol ochotný hľadať so mnou jedlo, ktoré neobsahovalo alergény- mlieko a sóju. Ochota spolupracovať a spríjemniť pobyt hosťom bola u personálu jedálne nadštandardná.
Timetable of relaxation and balneal services in a given stay
Willingness and behaviour of staff providing relaxation and balneal services in a given stay
Do you recommend a stay in this accommodation?	Yes