Customer evaluation Palace GRAND 1***+ a GRAND 2****

Spa Hotel Palace GRAND 1***+ a GRAND 2****

Karol G., from 51 to 55 years, Type of stay: with my partner
  • Hotel
    8
  • Relaxation and spa services
    7
  • Gastro services
    10
  • Facility location
    8
  • Services
    6
Does a price category of restaurant respond to a quality of offered services?
Yes
Location and surroudings
I consider accommodation facility suitable for
people interested in an active holiday
visitors looking for a quiet environment
Atmosphere and equipment of a restaurant
Quality and availability of information services
Restaurant staff
Quality of meals
Behaviour and willingness of staff at accommodation facility
A range of choice of drinks and meals
Is a room equipment in compliance with a given standard of accommodation facility?
na prvom podlaží je výhľad na plot a nie na hory - to až od druhého podlažia
Timetable of meals (breakfast, lunch, dinner)
Equipment of dayrooms
Suggestions for improving restaurant services
víkendový pobyt = nie je vhodné mať stále rovnaké menu i keď jedlo bolo výborné
Availability and quality of relaxation and balneal services in a given stay
Timetable of relaxation and balneal services in a given stay
Willingness and behaviour of staff providing relaxation and balneal services in a given stay
Do you recommend a stay in this accommodation?
Yes
Suggestions for improving accommodation facility
Ceny izieb na prvom podlaží bez balkónu a s výhľadom na parkovisko či na plot by mali byť manšie.
Spa Hotel Palace GRAND 1***+ a GRAND 2****

Nový Smokovec 32
Starý Smokovec 062 01
Slovakia

Reservations by phone +421 2 3225 2328
+421 2 3225 2328

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