Customer evaluation Palace GRAND 1*+ a GRAND 2**

Name: Spa Hotel Palace GRAND 1***+ a GRAND 2****
Rating: 8

Spa Hotel Palace GRAND 1*+ a GRAND 2**

Lucia R., from 26 to 30 years, Type of stay: with my friends/acquaintances

Location and surroudings
Does a price category of restaurant respond to a quality of offered services?	Yes
I consider accommodation facility suitable for	people interested in an active holiday
Atmosphere and equipment of a restaurant
Restaurant staff
Quality and availability of information services
Behaviour and willingness of staff at accommodation facility
Quality of meals
Is a room equipment in compliance with a given standard of accommodation facility?	Yes
A range of choice of drinks and meals
Equipment of dayrooms
Timetable of meals (breakfast, lunch, dinner)
Suggestions for improving restaurant services	Večere boli veľmi malé porcie, ktoré vôbec nezodpovedali polpenzie. V iných hoteloch sme maváli väčšie porcie. Stačilo nám na obed si vtedy kúpiť len bagetu, langoš a pod. Tentokrát sa hlavne chalani vôbec na večeru nenajedli a na izbách sme museli mať dokúpené potraviny.
Availability and quality of relaxation and balneal services in a given stay
Timetable of relaxation and balneal services in a given stay
Willingness and behaviour of staff providing relaxation and balneal services in a given stay