Customer evaluation Palace

Spa Hotel Palace***

Ladislav P., from 21 to 25 years , Type of stay: with my partner
  • Hotel
    6
  • Relaxation and spa services
    10
  • Gastro services
    2
  • Facility location
    10
  • Services
    8
Location and surroudings
Does a price category of restaurant respond to a quality of offered services?
No
I consider accommodation facility suitable for
people interested in an active holiday
less demanding visitors
Atmosphere and equipment of a restaurant
Restaurant staff
Quality and availability of information services
Behaviour and willingness of staff at accommodation facility
Quality of meals
Is a room equipment in compliance with a given standard of accommodation facility?
chybala chladnicka a fen
A range of choice of drinks and meals
Equipment of dayrooms
Timetable of meals (breakfast, lunch, dinner)
Suggestions for improving restaurant services
Vymenit neprofesionalny personal jedalne (nedoplnanie jedla na ranajkach, dokonca "ujedanie" rukami personalom pred ocami zakaznikov!, studene "teple" predjedla). Nepozvazujem sa za narocneho zakaznika, ale nabuduce by som sa radsej prestravoval mimo hotela + posunut casy vydavania polpenzie, ktora vyhovuje akurat starsim ludom, ktori sedia na izbach.
Availability and quality of relaxation and balneal services in a given stay
Timetable of relaxation and balneal services in a given stay
Willingness and behaviour of staff providing relaxation and balneal services in a given stay
Do you recommend a stay in this accommodation?
No
Suggestions for improving accommodation facility
troska skvalitnit vybavenie izieb, inak pre ludi, ktori na hotel idu iba prespat, ok.
Spa Hotel Palace***

Nový Smokovec 32
Nový Smokovec 062 01
Slovakia

Reservations by phone +421 2 3225 2328
+421 2 3225 2328

Call us, we are ready to help