Customer evaluation Palace
Spa Hotel Palace***
Does a price category of restaurant respond to a quality of offered services? |
Yes
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Location and surroudings | |
Atmosphere and equipment of a restaurant | |
I consider accommodation facility suitable for |
people interested in an active holiday
visitors looking for a quiet environment
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Quality and availability of information services | |
Restaurant staff | |
Quality of meals | |
Behaviour and willingness of staff at accommodation facility | |
A range of choice of drinks and meals | |
Is a room equipment in compliance with a given standard of accommodation facility? |
Yes
|
Timetable of meals (breakfast, lunch, dinner) | |
Equipment of dayrooms | |
Availability and quality of relaxation and balneal services in a given stay | |
Do you recommend a stay in this accommodation? |
Yes
|
Suggestions for improving accommodation facility |
Absolvovala som predlzeny velkonocny vikend s rodinou, mam jedinu vyhradu, pripadne navrh na zlepsenie a to po prichode sa casuje na procedury MANUALNE, na casovanie sme cakali 1 hodinu, cize piatok sme mali pre seba iba vecer. Problem vidim v manualnom casovani, pricom pani musela vypisovat tri papiere, a nasledne nastali aj duplicitne casovania ( na masaz bolo objednane na jednu hodinu viac ludi). v inych zariadeniach sa casuje cez pocitac, co zaberie asi 10 minut. Inak zvysok hodnotim absolutnou spokojnostou. dakujem
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Spa Hotel Palace***
Nový Smokovec 32
Nový Smokovec 062 01
Slovakia
Reservations by phone +421 2 3225 2328