Customer evaluation Palace

Spa Hotel Palace***

Janka N., from 31 to 35 years, Type of stay: with my family
  • Hotel
    10
  • Relaxation and spa services
    8
  • Gastro services
    10
  • Facility location
    10
  • Services
    9
Does a price category of restaurant respond to a quality of offered services?
Yes
Location and surroudings
Atmosphere and equipment of a restaurant
I consider accommodation facility suitable for
people interested in an active holiday
visitors looking for a quiet environment
Quality and availability of information services
Restaurant staff
Quality of meals
Behaviour and willingness of staff at accommodation facility
A range of choice of drinks and meals
Is a room equipment in compliance with a given standard of accommodation facility?
Yes
Timetable of meals (breakfast, lunch, dinner)
Equipment of dayrooms
Availability and quality of relaxation and balneal services in a given stay
Do you recommend a stay in this accommodation?
Yes
Suggestions for improving accommodation facility
Absolvovala som predlzeny velkonocny vikend s rodinou, mam jedinu vyhradu, pripadne navrh na zlepsenie a to po prichode sa casuje na procedury MANUALNE, na casovanie sme cakali 1 hodinu, cize piatok sme mali pre seba iba vecer. Problem vidim v manualnom casovani, pricom pani musela vypisovat tri papiere, a nasledne nastali aj duplicitne casovania ( na masaz bolo objednane na jednu hodinu viac ludi). v inych zariadeniach sa casuje cez pocitac, co zaberie asi 10 minut. Inak zvysok hodnotim absolutnou spokojnostou. dakujem
Spa Hotel Palace***

Nový Smokovec 32
Nový Smokovec 062 01
Slovakia

Reservations by phone +421 2 3225 2328
+421 2 3225 2328

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