Customer evaluation Palace

Spa Hotel Palace***

diana N., from 31 to 35 years, Type of stay: with my family
  • Hotel
    5
  • Relaxation and spa services
    8
  • Gastro services
    5
  • Facility location
    8
  • Services
    4
Location and surroudings
Does a price category of restaurant respond to a quality of offered services?
No
I consider accommodation facility suitable for
less demanding visitors
Atmosphere and equipment of a restaurant
Quality and availability of information services
Restaurant staff
Behaviour and willingness of staff at accommodation facility
Quality of meals
A range of choice of drinks and meals
Is a room equipment in compliance with a given standard of accommodation facility?
hrozné,... všetko staré, nefunkčné, komunistické...
Equipment of dayrooms
Timetable of meals (breakfast, lunch, dinner)
Availability and quality of relaxation and balneal services in a given stay
Suggestions for improving restaurant services
vacsi vyber jedal..hlavne na ranajky a chybalo ovocie po veceri!!
Willingness and behaviour of staff providing relaxation and balneal services in a given stay
Do you recommend a stay in this accommodation?
No
Suggestions for improving accommodation facility
hotel palace jednoznačne potrebuje rekonštrukciu izieb..... .. stale tie iste jednotvarne ranajky... .. a hlavne uz ked sme boli ubytovani v hoteli,za tie 4 dni ani raz neprisla upratovacka poupratat izbu, minimalne povysavat..... .. na recepcii nam pri odchode chceli dat uhardit aj sluzby a lieceb. procedury , ktore sme si vobec neobjednali a ani neabsolvovali.... nikdy viac!!!!hrozna izba, hrozny vyhlad, hrozne sluzby... jedine welnesss a pani co tam mala vtedy sluzbu bola na jednotku!!!
Spa Hotel Palace***

Nový Smokovec 32
Nový Smokovec 062 01
Slovakia

Reservations by phone +421 2 3225 2328
+421 2 3225 2328

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