Customer evaluation Palace
Spa Hotel Palace***
| Location and surroudings | |
| Does a price category of restaurant respond to a quality of offered services? |
Yes
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| I consider accommodation facility suitable for |
people interested in an active holiday
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| Atmosphere and equipment of a restaurant | |
| Quality and availability of information services | |
| Restaurant staff | |
| Behaviour and willingness of staff at accommodation facility | |
| Quality of meals | |
| A range of choice of drinks and meals | |
| Is a room equipment in compliance with a given standard of accommodation facility? |
prístelka bola nevyhovujúca,kúpelňa ešte zastaralá,bez zdroja tepla
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| Equipment of dayrooms | |
| Timetable of meals (breakfast, lunch, dinner) | |
| Availability and quality of relaxation and balneal services in a given stay | |
| Suggestions for improving restaurant services |
Rozšíriť sortiment jedál a nápojov aj vo všedné dni počas silvestra a nového roku to bolo fajn až na to,že čašníci nám dva krát zobrali zo stolov nedopité nápoje i džbán s podávaným vínom
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| Timetable of relaxation and balneal services in a given stay | |
| Willingness and behaviour of staff providing relaxation and balneal services in a given stay | |
| Do you recommend a stay in this accommodation? |
Yes
|
| Suggestions for improving accommodation facility |
Zlepšiť už spomenutú prístelku, obnoviť kúpelňu, pri bazéne bolo pomerne chladno, nefungoval vodný protiprúd,prípadne vymeniť televízny prijímač s väčšou uhlopriečkou a dodať detské programy - Minimax,Disney CHannel
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Spa Hotel Palace***
Nový Smokovec 32
Nový Smokovec 062 01
Slovakia
Reservations by phone +421 2 3225 2328