Customer evaluation Palace

Spa Hotel Palace***

Martina P., from 31 to 35 years, Type of stay: with my partner
  • Hotel
    9
  • Relaxation and spa services
    9
  • Gastro services
    8
  • Facility location
    10
  • Services
    8
Location and surroudings
Does a price category of restaurant respond to a quality of offered services?
Keďže sme mali 50% zľavu tak áno, ale keby sme mali platiť plnú cenu, tak by som povedala že nie.
I consider accommodation facility suitable for
visitors looking for a quiet environment
Atmosphere and equipment of a restaurant
Restaurant staff
Quality and availability of information services
Behaviour and willingness of staff at accommodation facility
Quality of meals
Is a room equipment in compliance with a given standard of accommodation facility?
bol dosť špinavý koberec, ale inak nemám výhrady
A range of choice of drinks and meals
Equipment of dayrooms
Timetable of meals (breakfast, lunch, dinner)
Suggestions for improving restaurant services
Viac bezmäsitých jedál na výber, niekedy sme bohužial mali pocit, že čo sa nezjedlo na raňajky to sa spracovalo na obed a večeru.
Availability and quality of relaxation and balneal services in a given stay
Timetable of relaxation and balneal services in a given stay
Willingness and behaviour of staff providing relaxation and balneal services in a given stay
Do you recommend a stay in this accommodation?
Yes
Suggestions for improving accommodation facility
Možno by bolo vhodné usporiadavať nejaké spoločenské akcie v rámci hotela,zábavy, alebo spoločné túry do okolia so sprievodcom, no ale keďže nás tam bolo hostí okrem personálu asi 10 , tak vlastne ani by nebolo pre koho.
Spa Hotel Palace***

Nový Smokovec 32
Nový Smokovec 062 01
Slovakia

Reservations by phone +421 2 3225 2328
+421 2 3225 2328

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