Customer evaluation Palace

Spa Hotel Palace***

Jaroslav L., from 61 to 70 years, Type of stay: with my partner
  • Hotel
    9
  • Relaxation and spa services
    10
  • Gastro services
    8
  • Facility location
    10
  • Services
    8
Does a price category of restaurant respond to a quality of offered services?
No
Location and surroudings
Atmosphere and equipment of a restaurant
I consider accommodation facility suitable for
people interested in an active holiday
Quality and availability of information services
Restaurant staff
Quality of meals
Behaviour and willingness of staff at accommodation facility
Is a room equipment in compliance with a given standard of accommodation facility?
Yes
A range of choice of drinks and meals
Equipment of dayrooms
Timetable of meals (breakfast, lunch, dinner)
Availability and quality of relaxation and balneal services in a given stay
Suggestions for improving restaurant services
Zeleninové šaláty, kompóty v tvare bufetových stolov ku každému jedlu... Ostatné podľa možnosti stravovacieho zariadenia...
Timetable of relaxation and balneal services in a given stay
Willingness and behaviour of staff providing relaxation and balneal services in a given stay
Do you recommend a stay in this accommodation?
Yes
Suggestions for improving accommodation facility
Strava : Hlavné jedlá v rámci možnosti, avšak je zjavné šetrenie na prílohách, konkrétne, žiadne kompóty k jedlám, nie sú taktiež zeleninové šaláty. Príloha bola úbohá a len mix s prevládaním len s kapustou. Ovocný kompót, ktorý bol pripravený v jednej mise, bol len na dne a skoro nikto sa k nemu nedostal a ak aj bol sporadicky dokladaný tak len pre pár stravníkov. Záver : ubytovanie : 2 Personál hotela : 2 Služby : 2 Strava : 0 až -1
Spa Hotel Palace***

Nový Smokovec 32
Nový Smokovec 062 01
Slovakia

Reservations by phone +421 2 3225 2328
+421 2 3225 2328

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