Customer evaluation Palace
Spa Hotel Palace***
| Location and surroudings | |
| Does a price category of restaurant respond to a quality of offered services? |
čiastočne
|
| I consider accommodation facility suitable for |
less demanding visitors
visitors looking for a quiet environment
people interested in an active holiday
|
| Atmosphere and equipment of a restaurant | |
| Quality and availability of information services | |
| Restaurant staff | |
| Quality of meals | |
| Behaviour and willingness of staff at accommodation facility | |
| Is a room equipment in compliance with a given standard of accommodation facility? |
No
|
| A range of choice of drinks and meals | |
| Equipment of dayrooms | |
| Timetable of meals (breakfast, lunch, dinner) | |
| Suggestions for improving restaurant services |
udržiavať rovnaký štandard počas všetkých dní v týždni - je badateľný rozdiel v piatok ponuky (a možno cez sobotu nedeľu) oproti pondelok až štvrtok - pripravenej na švédskych stoloch (cez týždeň chudobnejší)
zmeniť neochotu, odmietnutie obslužiť jedlom klienta po určenej hodine hoci v stravovacom zariadení sú ešte hostia, personál a aj volné miesta a porcia je zaplatená a musí byť teda pripravená...
|
| Availability and quality of relaxation and balneal services in a given stay | |
| Timetable of relaxation and balneal services in a given stay | |
| Willingness and behaviour of staff providing relaxation and balneal services in a given stay | |
| Do you recommend a stay in this accommodation? |
Yes
|
| Suggestions for improving accommodation facility |
Lepšie osvetlenie izieb,slabé centrálne aj nočné osvetlenie, nevhodné pre čítanie, prácu,lepšia údržba, opotrebené klučky na dverách, nefungujúce osvetlenie v predsieni, čiastočne korodovaná vaňa...
lepšia organizovanie stravovania, ochotnejší s milším správaním sa personál v stravovacej časti
|
Spa Hotel Palace***
Nový Smokovec 32
Nový Smokovec 062 01
Slovakia
Reservations by phone +421 2 3225 2328