Customer evaluation Palace
Spa Hotel Palace***
| Does a price category of restaurant respond to a quality of offered services? |
Yes
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| Location and surroudings | |
| Atmosphere and equipment of a restaurant | |
| I consider accommodation facility suitable for |
visitors looking for a quiet environment
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| Restaurant staff | |
| Quality and availability of information services | |
| Quality of meals | |
| Behaviour and willingness of staff at accommodation facility | |
| Is a room equipment in compliance with a given standard of accommodation facility? |
No
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| A range of choice of drinks and meals | |
| Equipment of dayrooms | |
| Timetable of meals (breakfast, lunch, dinner) | |
| Suggestions for improving restaurant services |
Nepáčilo sa mi, že sa večere podávali len do 18.30, nakoľko ľudia, ktorí chodia na túry majú problém stihnúť večeru. Možno by stačilo posunúť čas výdaja do 19.30
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| Availability and quality of relaxation and balneal services in a given stay | |
| Timetable of relaxation and balneal services in a given stay | |
| Willingness and behaviour of staff providing relaxation and balneal services in a given stay | |
| Do you recommend a stay in this accommodation? |
Yes
|
| Suggestions for improving accommodation facility |
V zariadení som bola pred 2 rokmi v apartmáne a bol nádherný, tento rok sme mali bežnú izbu a nebola som spokojná s kúpelňou-umývadlo bolo strašne nízko ako pre deti a v sprche bol slabý odtok vody, balkon bol špinavý, boli sme sklamáný ale ostatné služby to vykompenzovali.
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Spa Hotel Palace***
Nový Smokovec 32
Nový Smokovec 062 01
Slovakia
Reservations by phone +421 2 3225 2328