Customer evaluation Palace

Spa Hotel Palace***

Mgr. Daniela M., from 31 to 35 years, Type of stay: on my own
  • Hotel
    5
  • Relaxation and spa services
    6
  • Gastro services
    6
  • Facility location
    5
  • Services
    3
Location and surroudings
Does a price category of restaurant respond to a quality of offered services?
No
Atmosphere and equipment of a restaurant
I consider accommodation facility suitable for
pre dochodcov
Quality and availability of information services
Restaurant staff
Behaviour and willingness of staff at accommodation facility
Quality of meals
A range of choice of drinks and meals
Is a room equipment in compliance with a given standard of accommodation facility?
hotelová izba LUX - popraskané steny na wc, zima na izbe, nekúrilo sa, 3 x som sa sťažovala na to na recepcii, na recepcii nepodavaju uplne a dostatočné informácie ohľadom doplnkových služieb (napr. bazén, sauna....), izba vobec nezodpoveda honosnemu nazvu "LUX"
Equipment of dayrooms
Timetable of meals (breakfast, lunch, dinner)
Availability and quality of relaxation and balneal services in a given stay
Timetable of relaxation and balneal services in a given stay
Willingness and behaviour of staff providing relaxation and balneal services in a given stay
Do you recommend a stay in this accommodation?
No
Suggestions for improving accommodation facility
Nikomu by som neodporučila pobyt v danom hoteli. Bola som maximálne nespokojná, viac sa tam už nikdy nevrátim.
Spa Hotel Palace***

Nový Smokovec 32
Nový Smokovec 062 01
Slovakia

Reservations by phone +421 2 3225 2328
+421 2 3225 2328

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