Customer evaluation Palace
Spa Hotel Palace***
| Location and surroudings | |
| Does a price category of restaurant respond to a quality of offered services? |
No
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| Atmosphere and equipment of a restaurant | |
| I consider accommodation facility suitable for |
less demanding visitors
|
| Quality and availability of information services | |
| Restaurant staff | |
| Behaviour and willingness of staff at accommodation facility | |
| Quality of meals | |
| A range of choice of drinks and meals | |
| Is a room equipment in compliance with a given standard of accommodation facility? |
Yes
|
| Timetable of meals (breakfast, lunch, dinner) | |
| Equipment of dayrooms | |
| Suggestions for improving restaurant services |
Vecera by mala byt teplejsia.
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| Availability and quality of relaxation and balneal services in a given stay | |
| Timetable of relaxation and balneal services in a given stay | |
| Willingness and behaviour of staff providing relaxation and balneal services in a given stay | |
| Do you recommend a stay in this accommodation? |
No
|
| Suggestions for improving accommodation facility |
Ubytovani sme boli v Novom Smokovci hotel Palace. Bazen aj teplota vody bola v poriadku,ale bola velmi velka zima v satniach aj v miestnosti kde sa nachadzal bazen. Personal sa spraval arogantne na nasu otazku preco je taka zima. Odpoved znela, ze sa nemame sprchovat v teplej vode a, ze preto nam je zima.Co sa nezakladalo na pravde, nakolko personal sa priznal, ze sa vobec nevykurovalo v satni a ani pri bazene. A co sa tyka spolocenskych priestorov, bolo to tiez otrasne, stolny tenis aj biliard sa nedal hrat, nakolko v tychto priestoroch bola strasna zima, deti hrali s rukavicami a vo vetrovkach. Takze tymto by sa mali tieto sluzby zmenit k lepsiemu.Ubytovanie nam vyhovovalo, ciste, priestranne. Strava bola na dobrej urovni. Starala sa o nas p. Lenka, ktora bola velmi prijemna.
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Spa Hotel Palace***
Nový Smokovec 32
Nový Smokovec 062 01
Slovakia
Reservations by phone +421 2 3225 2328