Customer evaluation Palace
Spa Hotel Palace***
| Does a price category of restaurant respond to a quality of offered services? |
No
|
| Location and surroudings | |
| Atmosphere and equipment of a restaurant | |
| I consider accommodation facility suitable for |
less demanding visitors
visitors looking for a quiet environment
|
| Quality and availability of information services | |
| Restaurant staff | |
| Quality of meals | |
| Behaviour and willingness of staff at accommodation facility | |
| A range of choice of drinks and meals | |
| Is a room equipment in compliance with a given standard of accommodation facility? |
Yes
|
| Timetable of meals (breakfast, lunch, dinner) | |
| Equipment of dayrooms | |
| Availability and quality of relaxation and balneal services in a given stay | |
| Timetable of relaxation and balneal services in a given stay | |
| Willingness and behaviour of staff providing relaxation and balneal services in a given stay | |
| Do you recommend a stay in this accommodation? |
No
|
| Suggestions for improving accommodation facility |
1. Potrebujú zlepšiť stravovanie! Prvú večeru sme dostali ako v školskej jedálni, ľutujem že som nemala fotoaparát pri sebe. Ževraj sa dostal aj dezert nakoľko sme sa jedla nedotkli a odišli po dlhšej chvíli, dezert k nám neprivítal :(. Dozvedeli sme sa to pri raňajkách od prísediacich!
2. Wellness - pani pri vstupe nás upozornila, že je zakázane chodiť v plavkách, v šlapkách atď. do saune. Ale očividne jej nevadilo, že ostatní ľudia nedodržiavajú oboznámené požiadavky. Keď človek chodí saunovať vie ako dodržiavať predpisy t.j. čistotu, ani raz ich neupozornila nakoľko sa prechádzala po wellnese.
Len dodať, že v tomto hoteli stačí sa len ubytovať nič viac!
Chválim pani recepčnú, ktorá rýchlo, srdečne, bezproblémovo ubytovala a vysvetlila základné veci.
Pekný deň prajem.
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Spa Hotel Palace***
Nový Smokovec 32
Nový Smokovec 062 01
Slovakia
Reservations by phone +421 2 3225 2328