Customer evaluation Minerál
Spa Hotel Minerál***
| Location and surroudings | |
| Does a price category of restaurant respond to a quality of offered services? |
Yes
|
| Atmosphere and equipment of a restaurant | |
| I consider accommodation facility suitable for |
more demanding visitors
|
| Quality and availability of information services | |
| Restaurant staff | |
| Quality of meals | |
| Behaviour and willingness of staff at accommodation facility | |
| A range of choice of drinks and meals | |
| Is a room equipment in compliance with a given standard of accommodation facility? |
Yes
|
| Timetable of meals (breakfast, lunch, dinner) | |
| Equipment of dayrooms | |
| Availability and quality of relaxation and balneal services in a given stay | |
| Timetable of relaxation and balneal services in a given stay | |
| Willingness and behaviour of staff providing relaxation and balneal services in a given stay | |
| Do you recommend a stay in this accommodation? |
Yes
|
| Suggestions for improving accommodation facility |
vo wellness sa chodí len naboso, čo je z hygienických dôvodov nepredstaviteľné, a to už len z toho dôvodu,že sú tam malé odtoky vody v sprchách a voda stála v celom wellness,preto navrhujem aby sa chodilo v šlapkách. ďalej je málo miesta na oddych, len približe 8.lehátok.preto som na recepcii žiadala aby dodali aspoň kreslá na oddych. keďže môj pobyt s partnerom bol spojený s neobmedzeným vstupom do wellness,sme aj čakali tento neobmedzený vstup. ale na naše prekvapenie,sme sa museli neustále zahlasovať aj 2.dni dopredu,pretože kapacita wellness nebola prispôsobená návalu ľudí.
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